Change log for Terms of Use – Carbon Store for Consumers :
- 15 Dec 2022: Changes to several Sections (see below)
15 Dec 2022: Changes made to several Sections; added new Section 4.17
Section 3.11:
Modified version (in force from 15 December 2022):
"3.11 Compensate will perform the Services with reasonable care and in accordance with the applicable professional standards and methods. Unless agreed otherwise, Compensate will perform the Services within a reasonable time after having received a payment in full. Compensate may contract out the performance of any part of the Services to third-party contractors. In such case, Compensate will warrant and represent that the third-party contractor fulfills the obligations of Compensate in conformity with these Terms of Use and other agreements expressly appended or linked to them."
Old version (in force until 14 December 2022):
"3.11 Compensate will perform the Services with reasonable care and in accordance with the applicable professional standards and methods. Compensate may contract out the performance of any part of the Services to third-party contractors. In such case, Compensate will warrant and represent that the third-party contractor fulfills the obligations of Compensate in conformity with these Terms of Use and other agreements expressly appended or linked to them."
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Section 3.16:
Modified version (in force from 15 December 2022):
"3.16 Whenever placing an Offsetting Service Order, starting an Offsetting Subscription or placing any other order to purchase Services or other items, the Customer must enter complete, correct, accurate and truthful contact details, payment information and other information as requested as part of the order process in the Platform. The Customer will update the information from time to time as necessary. In addition, to be able to present public statements about Offsetting personal CO2e emissions or taking other climate action, the Customer should report correctly and accurately to Compensate all information and data necessary for the provision of the Services. In particular, the Customer should enter completely, correctly and accurately the information requested as part of the Offsetting Service Order process. Failing to do so, the Customer should not present any public statements about Offsetting or taking other climate action. Compensate is not responsible for any incomplete, incorrect, inaccurate or untruthful statements about Offsetting or taking other climate action made by the Customer."
Old version (in force until 14 December 2022):
"3.16 To be able to present public statements about Offsetting personal CO2e emissions or taking other climate action, the Customer should report correctly and accurately to Compensate all information and data necessary for the provision of the Services. In particular, the Customer should enter completely, correctly and accurately the information requested as part of the Offsetting Service Order process. Failing to do so, the Customer should not present any public statements about Offsetting or taking other climate action. Compensate is not responsible for any incomplete, incorrect, inaccurate or untruthful statements about Offsetting or taking other climate action made by the Customer."
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Section 4.9:
Modified version (in force from 15 December 2022):
"4.9 Where payment by invoice is available, the due date of every invoice will be fourteen (14) calendar days unless agreed otherwise in writing, such payment due date counted from the date of the invoice. Compensate will be entitled to charge late payment interest at 7.0 % annually as well as 5 € (five euros) (or equivalent amount in another currency if applicable) per late payment reminder for any late payments. We will issue a payment reminder using your contact details on file not more frequently than once every two weeks. Please make sure that your contact details are correct and up-to-date. If a payment is not made in full after the second payment reminder, we may turn to a debt collection agency or start legal proceedings against you to recover the debt. In such case, you are responsible for all reasonable debt collection and legal costs."
Old version (in force until 14 December 2022):
"4.9 Where payment by invoice is available, the due date of every invoice will be fourteen (14) calendar days unless agreed otherwise in writing, such payment due date counted from the date of the invoice. Compensate will be entitled to charge late payment interest at 7.0 % annually for any late payments."
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Added new Section 4.17:
"4.17 Compensate may carry out credit checks and other verifications at any time to determine the Customer’s creditworthiness, status as a consumer, place of domicile and other information to satisfy its legal obligations and legitimate interests. The Customer agrees to such checks and verifications and agrees to provide any and all information necessary for carrying them out, as reasonably requested by Compensate."